ServerAdministration Services
Keep your servers secure and running smoothly.
Our server administration services ensure optimal performance, proactive monitoring, and swift troubleshooting for seamless server management.
Comprehensive Server Administration
Our server administration services ensure your healthcare infrastructure runs smoothly with proactive maintenance, security updates, and compliance monitoring. We handle the technical complexity so you can focus on patient care.
Security-First Approach
Supporting HIPAA Compliance patching and access controls
Scheduled Maintenance
Planned windows to minimize clinical disruption
Automated Backups
Reliable data protection with tested recovery
Patch Management Policy
Structured approach to keeping your systems secure and up-to-date while maintaining clinical operations continuity.
Critical Security Patches
Within 72 hoursMaintenance Window
Emergency maintenance
Approval Process
Expedited review process
Standard Security Updates
Within 30 daysMaintenance Window
Scheduled maintenance
Approval Process
Standard CAB approval
Feature Updates
Quarterly cyclesMaintenance Window
Planned maintenance
Approval Process
Full testing & validation
OS Updates
Bi-annualMaintenance Window
Extended maintenance
Approval Process
Comprehensive testing
Maintenance Communication
All maintenance activities are communicated 48-72 hours in advance with detailed impact assessments and rollback procedures.
Role-Based Access Control (RBAC)
Granular access controls ensure the right people have the right level of access to your critical healthcare systems.
System Administrator
RequiredFull administrative access
Permissions:
- Server configuration
- User management
- Security settings
- Backup management
Database Administrator
RequiredDatabase-specific access
Permissions:
- Database management
- Query optimization
- Backup verification
- Performance tuning
Application Support
RequiredApplication-level access
Permissions:
- Application restart
- Log review
- Configuration updates
- Service monitoring
Read-Only Auditor
RequiredMonitoring and reporting
Permissions:
- System monitoring
- Log access
- Report generation
- Compliance verification
Multi-Factor Authentication
Required for all administrative access
Session Management
Automatic timeout and activity monitoring
Audit Logging
Complete activity tracking and reporting
Backup & Recovery Policy
Comprehensive backup strategy with defined recovery objectives to protect your critical healthcare data.
Critical Systems
Frequency
Every 4 hours
Retention
90 days
RTO
< 1 hour
RPO
< 4 hours
Production Systems
Frequency
Daily
Retention
60 days
RTO
< 4 hours
RPO
< 24 hours
Development/Test
Frequency
Weekly
Retention
30 days
RTO
< 24 hours
RPO
< 7 days
Backup Verification
- Automated integrity checks
- Monthly restore testing
- Quarterly full recovery drills
- Compliance reporting
Security Features
- AES-256 encryption at rest
- TLS encryption in transit
- Immutable backup storage
- Supporting HIPAA Compliance storage
Logging & Retention Policy
Comprehensive logging strategy that meets healthcare compliance requirements while providing operational insights.
Security Logs
Storage Method
Encrypted archive
Log Examples
Audit Logs
Storage Method
Immutable storage
Log Examples
System Logs
Storage Method
Compressed archive
Log Examples
Application Logs
Storage Method
Standard archive
Log Examples
Real-time Monitoring
24/7 log analysis and alerting for security events
Tamper Protection
Immutable storage prevents log modification
Easy Retrieval
Quick access for audits and investigations
Compliance Note
All logging practices are designed to meet HIPAA, HITECH, and other healthcare compliance requirements. Regular audits ensure continued compliance and policy adherence.
Ready to Get Started?
Contact our team to learn how our Server Administration Services can support your needs and improve your efficiency.
Call us now: +1 (951) 622-8126