End to End Infrastructure Management Services
Complete management for your IT infrastructure.
Our end-to-end infrastructure management services cover everything from planning to optimization, ensuring seamless performance and minimal downtime for your business.
Overview
Our end-to-end infrastructure management delivers complete lifecycle services from initial design through ongoing operations. We implement SRE best practices and ITIL-aligned processes to ensure your infrastructure operates at peak efficiency. Our comprehensive approach covers design, build, and operate phases with clear accountability, measurable SLAs, and continuous improvement. From hardware provisioning to compliance monitoring, we provide turnkey infrastructure management that scales with your business needs while maintaining security, reliability, and performance standards.
Scope Matrix
| Category | Description | Tools |
|---|---|---|
| Compute | Server provisioning, virtualization, container orchestration | VMware, K8s, Prometheus |
| Storage | SAN/NAS management, backup systems, data lifecycle | NetBox, Grafana, Ansible |
| Network | Switching, routing, firewalls, load balancers | LibreNMS, pmacct, Oxidized |
| Identity | Authentication, authorization, access management | Wazuh, Loki, OpenSearch |
| Backups/DR | Data protection, disaster recovery, business continuity | Ansible, Grafana, Custom scripts |
| Observability | Monitoring, alerting, performance analytics | Prometheus, Grafana, Alertmanager |
| CMDB (NetBox) | Configuration management, asset tracking, documentation | NetBox, Ansible, Git |
| Config Backup (Oxidized) | Network device configuration management and versioning | Oxidized, Git, Ansible |
| IaC (Ansible/Terraform) | Infrastructure as code, automated provisioning | Ansible, Terraform, Git |
Operations Cadence
Daily
Health checks, backup verification, security monitoring, incident response
Weekly
Performance reviews, capacity analysis, patch planning, change approvals
Monthly
Capacity planning, QBR preparation, compliance audits, strategic reviews
Compliance & Evidence
Access Reviews
Quarterly access audits with automated reporting and remediation tracking
Change Logs
Complete audit trail of all infrastructure changes with approval workflows
SLI/SLO Exports
Automated service level indicator reporting with historical trending
Retention ≥12m
Long-term data retention for compliance and forensic analysis
SLA Snapshot & Tiers
| Tier | Coverage | Response Time | Resolution Time | Availability |
|---|---|---|---|---|
| Bronze | 8×5 | 4 hours | 24 hours | 99.0% |
| Silver | 16×5 | 2 hours | 8 hours | 99.5% |
| Gold | 24×7 | 30 minutes | 4 hours | 99.9% |
Runbooks
Hardware Failover
Automated failover procedures with health checks, traffic redirection, and service continuity validation.
Config Drift
Configuration compliance monitoring with automated remediation and change approval workflows.
Backup Restore Test
Regular backup validation with restore testing, data integrity verification, and recovery time measurement.
Ready to Get Started?
Contact our team to learn how our End to End Infrastructure Management Services can support your needs and improve your efficiency.
Call us now: +1 (951) 622-8126